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FAQ from zenobia💕

What is your return or exchange policy?

All sales are final. I do not accept returns or exchanges, so please review product details, sizing, and materials carefully before placing your order.

Are your Jewerly pieces long lasting?

Yes! With proper care, our jewelry can stay looking beautiful for a long time. To help maintain your pieces, avoid excessive water, sweat, lotions, perfumes, and other harsh products.

Are your designer items authentic?

Each designer item is a replica of that designer brand. Labels don't matter💖

How long does shipping take?

Once your order has shipped, please allow 5–7 business days for delivery. We truly appreciate your patience and can’t wait for your order to arrive!

What if i order a custom piece with a ready to ship item?

Your order will be shipped in two separate packages. Ready to ship items will ship within 1-5 business days, while custom pieces require 2-4 weeks to process.

Pre-Orders & Personalized Jewelry

Pre-orders and custom necklaces are made and ordered especially for you, so please allow 2–3 weeks for your item to arrive to me. Once received, your order will be prepared for shipping, pickup, or delivery. Thank you so much for your patience and support!

  • ★★★★★

    I’m so impressed with the quality! It feels well-made, looks even better in person, and has held up perfectly with regular use. The shipping was quick, and the packaging was beautiful, which was great.

    See Product 

  • ★★★★★

    I’m so impressed with the quality! It feels well-made, looks even better in person, and has held up perfectly with regular use. The shipping was quick, and the packaging was beautiful, which was great.

    See Product 

  • ★★★★★

    I’m so impressed with the quality! It feels well-made, looks even better in person, and has held up perfectly with regular use. The shipping was quick, and the packaging was beautiful, which was great.

    See Product 
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  • THE BRAND

    Curated for the girls who love to stand out. Every piece is chosen to add a little luxury, confidence, and personality to your everyday style.✨✨
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